Honey can you please pass the Prozac? Maybe not as common as salt and pepper, but the last 20 years has seen a meteoric rise in depression and the use of anti-depressant drugs. The NY Times in 2013 reported that ONE IN TEN Americans and ONE in FOUR women in there 40’s and 50’s are taking the drugs. Are there really that many unhappy people in the USA who can not deal with these feelings on there own and need drugs (legal or illegal) in an attempt to change the way they feel? One in four…one in ten…that is really hard to comprehend. What is “depression”? When should drugs be involved? That article states the primary problem:
“Depression is being overdiagnosed on a remarkable scale.”
Real time update on this story. It is actually worse, NBC News in December 2016 reported – ONE IN SIX adults are taking anti-depressants. Usage has increased over 400% in the last 20 years and overdose deaths have quadrupled! Anti-depressants are the most prescribed drug in our country. Isn’t that amazing! It is a huge business over $13B. We are blessed in the USA with so much abundance and reasons to be happy and optimistic. We have the richest country and have the highest rates of depression. Nigeria is desperately poor, corrupt in a legendary way, generally filthy and has a shortage of food and water. The depression rate is 0.8%, by far the lowest of all countries surveyed.Read More
Once I learned I could manage my energy level like a programable thermostat life became easier. How is your energy at work and when you get home after a full day of putting in maximum effort? How about when you roll out of bed? I like to use a simple 0 – 10 scale to gauge it. What number would you give yourself on a typical day? Seriously, what is your number? What is that compared what is possible?
Some believe that as you “get older” you are just naturally going to put on a few pounds, have more aches and pains and slow down. It is just the way it is. THAT IS GARBAGE!!! Maybe you have been making excuses like that and accepted it. Isn’t it time to change now? When you get out of the shower do you look in the mirror and say “oh yeah” or “oh s!@#”? One of my mentors Jim Rohn used to tell me, “Disgust can be a powerful motivator!”Read More
Keeping score is fun! That is a belief that has served me well for my entire life. I think it started with my Dad and the way I was raised. He was a Ford dealer and from a young age I would go with him to the dealership on Saturday mornings to sweep, clean cars and a special pancake breakfast. I would make a few bucks for my efforts too!
We started a savings account and I collected dimes in special holders to take to the bank for deposit. Anyone remember those? I still have about a dozen with Mercury dimes – these were called Dime Kitty. You saved 30 dimes per folder.Read More
Starting the new year is a good time take a look at your results and to count a few numbers. Accountable means to count! This video will help you reframe your life span and look at your Health Span. My personal goal is to be healthy and vital until age 100!
When was your last blood test? I just had one for a life insurance policy and the results were terrific and validated that what have been doing works. There are some key numbers you need to be aware of before they get too out of whack to correct easily.Read More
My mom passed away from a long illness this past week and my family asked me to write the obituary. I know the typical obituary is a boring summary of a life, but I did not want to write the typical version. Dianne Eichelberger, wife of Frank “Hardrock” Eichelberger, gardener, chef, pianist and accomplished traveler died on December 2, 2016 at age 85. She was a lover of home grown tomatoes, John Wayne, any old western movie, Fox News, Rush Limbaugh and a good romance novel. She and dad never met a crossword puzzle they could not knock out eventually. Periodically they would call to ask a puzzle question on more “recent” culture questions.Read More
The number of excuses salespeople can come up with range from logical to just plain avoidance.
Here are 10 things you can do right now to help you stop procrastinating on doing the prospecting you know you need to do.
1. Make your first call to an existing customer, with the objective to gain input from them about how much they enjoy working with you and your company. By using an existing customer to motivate you, it’s amazing how much more pumped you’ll be to go find more customers.
2. Plan your prospecting call list the day before.
Never start a day not knowing exactly who you will be reaching out to. Easiest way to do this is by making the last things you do each day is build out out the next day’s prospecting list.
How much are you sitting during the day? I have been searching for a sit/stand desk solution for my home office to work with my EXISTING office set-up now since I was selected to speak at the national sales meeting for Workrite Ergonomics. They are the leader in the sit/stand desk revolution and in my research I realized I had to get a solution for my home office. I did not want a new desk, just something that would work – I found it. Their Solace product is amazing.
Research shows that SITTING not being overweight or lack of exercise is the strongest indicator of heart disease. Check out an earlier blog post that has more info – here is a short excerpt.
Dr. Peter Katzmarzyk, a researcher at one the nation’s leading obesity research centers says that sitting, not weight or exercise, is a key factor in determining a person’s overall health.Read More
How can you be more like a “thermostat” and less like a “thermometer”? Being able to self-regulate your energy level is an essential skill. I call it Getting Switched On – some call it SHOWTIME and others bringing your A Game! I think you get where I am going. What are your strategies to have consistently high levels of energy, low levels of stress and excellent performance?Read More
I have been hired to be the closing speaker for Fred’s Pharmacy to help them improve sales. I will be speaking to their 650+ store managers and executive team. Their locations are typically in the southeast in towns under 10,000 population. My research has been interesting as I prepare my message. Competition is of course up as the “Dollar Stores” (Family Dollar, Dollar Tree, Dollar General) continues to expand at an aggressive rate.
Why do you shop where you do? For example, you likely have a favorite between Lowes and Home Depot given a choice? What was the moment that motivated that loyalty beyond proximity? I believe that one surprising act of service can build long term loyalty.Read More
In my career of coaching 1000’s of sales professionals and leaders to get better, there is one strategy that will work EVERY TIME to improve your skills. For many they have NEVER done it or if they have it has been many years.Read More
What is your routine for the first five minutes when you arrive at your business or office? What do you do the last 5 minutes before you leave? Think about it. What do you typically do? I want you try something different for the next few weeks. When it works keep doing it! You don’t have to be the “boss” to use it. Anyone can do it and be perceived as a more effective leader. Let’s look at what you can do to energize employees in the first 5 and last 5 minutes of the day.
I know this simple way to energize your employees to start/end the day work. The First 5 and Last 5 minutes of the day set the tone of energy and motivation if you have a strategy that works. Over the last 20 years I have shared this with thousands of leaders in a wide variety of business models. It works if you have the courage to try a new strategy. It may take a few weeks to get into the grove and make it your own. Be willing to do it poorly before you do it much better. Write a note and put it in your car to remind yourself in the morning. Put one on your computer to remind you about the last 5. You can also set alarms on your smart phone to go off twice a day.
If you have seen me speak at an event, you may remember I asked you to close your eyes and imagine you are 80 years old. This 80 year old you knows ALL about you. I then asked what advice that 80 year old YOU would give YOU today?
What would you tell you? It can be life changing!
About 17 years ago know after an event in Jackson, MS I asked the audience that question. A girl named Georgia Ann approached me and said her grandmother had given her some advice. I asked what did she say? She told Georgia Ann, “Child remember you might only get 80 Summers. Make them count!”
Here is an email I got last week from Donna Summers from Gables Residential. It is shared with her permission. “I wanted to thank you again for coming to speak to our group. I was very excited for you to come back for two reasons. One, I wanted to be hear you again and I wanted my team to hear your message about overcoming challenges as I thought it was a powerful one that would impact them greatly. Two, I knew that this time I would break the board. You see, for me, not breaking the board that day many years ago was life changing. As I mentioned I had fibromyalgia for many years and my journey of healing was a long one.Read More
I have an event this week with a group of key directors at Yahoo. In one interview I was amazed at the number of meetings he had to attend. Some were face to face and others on virtual platforms with employees in the US, APAC and Europe at all hours of the day. He said sometimes he is going until 1 am. He mentioned how Google had gone to a NO MEETINGS ON WEDNESDAY (NMW) policy. I had not hear of that before. There are other companies like ASANA who have been doing this with success.
That got me thinking. I have been self-employed for well over 25 years and I had not spent much time thinking about having to attend too many meetings. Not having to attend many is one of the great benefits of being on your own. The best benefit is no commute to work each day!
I have interviewed thousands of business leaders in research for my events over the last twenty years. Finding a time to set an appointment “between their meetings” is always a challenge. It seems almost everybody agrees it is true, just do a simple search – “too many meetings”. The articles are everywhere complaining about it, but there are very few with advice on what to do about it. Here are some simple suggestions you can implement.
According to a survey by Office Team, 45% of senior execs responded that their teams would be more productive if their companies banned meetings for at least one day a week. The impact of too many meetings has been an expanding workweek for many professionals well beyond the 40-hour week to 50 , 60 and even 70 hours or more. Those extra hours do not always lead to greater productivity.
In Alec Mackenzie and Pat Nickerson’s classic book The Time Trap they revealed:
“Ask any group of managers in any country in the world to list their three most time-consuming activities. Invariably, ‘meetings’ will appear among the three. I have asked this question of more than 200 groups, and in every case but three, more than three quarters of each group indicated that half their time spent in meetings is wasted.”
A recent finding in a Clarizen/Harris Poll Survey said employed Americans spend over 9 hours a week on meetings and almost 50 percent of respondents would rather go to DMV or watch paint dry. The challenge is when they get in the way of people being productive, you need to take action to change it.
Meetings need to be eliminated that have no agenda or clear outcomes, are too long, no clear time parameters, endless PowerPoint slides, one way “data dumps” or a leader who runs on endlessly with material that does not impact you.
In my research I do not see many companies doing much about it. Please do not schedule a meeting to decide if you have too many meetings! The first step is to simply be open to the idea that your organization can improve their process around meetings.
Question everything about your meetings:Read More
Our attitude dictates the quality of our experience in life. I was up in Canada last month for four TechTour Live events sponsored by DOW Agro Sciences. I spoke to over 1200 farmers who came together to learn about how to be more efficient in planting, spraying, increasing their crop yields and enjoying their lives. That’s were I came in. My message was about remembering they are the #1 asset in their operation. They must remember what is really important, stay connected to a compelling vision, have a clear game plan and have a growth mindset.
At the last event in Brandon, Manitoba there was a late spring storm and the roads were a little dicey. They are a hearty bunch in Canada, used to driving in the snow and virtually EVERYONE drove a 4 wheel drive truck. You can see the trucks in the parking lot on a snowless day in Saskatoon.Read More
My wife and I were having dinner last night at a great local restaurant called Connors, amazing chicken scampi. We were seated at the bar enjoying a nice Cabernet for happy hour. We started talking to a nice gentleman who was alone next to us. Joel was picking dinner up for he and his wife of 60 years, Mary. My wife and I wear both surprised to learn that Joel was 82 because he looked 15-20 years younger. I moved the conversation to what his strategy has been to stay in such good shape.
He said he has always been active during his career as a veterinarian. He had worked out at a gym until he turned 75, but then decided to make a change. He has a current streak going of the last seven years of walking their two dogs every morning. He has not missed a day and he said part of his motivation is how excited his two dogs are to go with him.Read More
Everyone knows it is Personal Growth 101 to take the time to set your goals or the year. You can do it any time if you have not done it already. It is common knowledge to do it and yet very few take the time. Hope is not an effective strategy to have a great year. You must be proactive to get clear on your compelling vision AND create the game plan to make it happen. Take ‘Chip’s Challenge’ to try this secret strategy to have a Great 2016.
I have used this strategy for the last 20+ years and it has made a huge impact on my ability to have consistent growth in key areas that are truly important in your life. This video is only 3 minutes long and IF you follow the advice it will for you to. Take my challenge to TEST this strategy for a year. If it does not help you, skip it next year, but when it works, do it every year in the future. Here is the form – download here.Read More
This is the time of year many get out of the shower and look in the mirror in horror! “When did this happen. Who is that? It is a new year, I must get serious about my health and get in shape now! Health club’s sign up about 40% of their members for the year right now and many will not being visiting that gym after a few weeks. They think they are doing something by joining the gym. That is only the first step.
Without a compelling reason to get back in shape and clear commitment of what you are willing to do to make it happen, you are setting yourself up for failure. I have been working out at the same gym, now run by Gold’s, for about 7 years. I see new people every week who had that moment of disgust in the mirror. One of my mentors Jim Rohn always said that disgust can be a powerful motivator. Watch this classic short video.
They sign up for the membership, often hire a personal trainer (which is a good idea to get a quick start) and work to get back into shape. At least they try. I rarely see any dramatic changes before they are gone. It does happen but it is rare.
There are a 168 hours in a week and they are in the gym for 4 or 5 of those with the trainer. That leaves 163 on their own making choices for themselves. Very few PT’s will go the person’s house and throw out all the crap in the pantry and refrigerator, design a meal plan to follow, clarify clear goals for losing the weight and hitting their key health numbers AND have them sign a contract to put their WORD on the line to live their workout goals.Read More
Last month I spoke to over 1000 Motel 6 franchisees about the impact of first impressions on their ability to connect with guests and generate positive social media reviews . They have always been known for their brand promise: providing a clean, comfortable and affordable room at the lowest price of any national chain. Most of us have experienced staying at a Motel 6 sometime in your life. Maybe it was recently like I did to prepare for this event or maybe it was way back when you were a kid on a cross country road trip. You want an inexpensive place to stay that you can count on no matter where you are stopping.
They are in the midst of a huge project to renovate all their properties. They are over half-way complete. One picture is typical of one of the renovated rooms. My reaction was, “Wow, this is a Motel 6?” Cleaner look, better lighting and fixtures and a neat polymer floor that looks just like hardwood flooring.
The other picture is the old room, with carpet and the hideous bed spreads you are afraid to touch. Quite a contrast between the two! The challenge is clear. If you have that many locations and about half have not been renovated and perhaps not very well maintained over the years, brand consistency is a big issue. I told them, “Today our expectations are higher than ever and no matter what you paid, you expect value for your money. It is essential that even if your property is not renovated…yet…you must still deliver on the brand promise every day.”
In the old days before social media, an unhappy guest had a hard time venting to more than a few friends, writing a letter to the company and the Better Business Bureau. Now the game has changed in a big way. There are endless ways to post a bad review on all the 3rd party room booking sites like Travelocity, Trip Advisor, Expedia etc. YELP, Twitter and Facebook. Google Reviews are actually tied into each Motel 6 property on their own booking site Motel6.com. There is a also a new wave of sites like ConsumerAffairs.com, PissedConsumer.com and Complaints.com. Those bad reviews live forever on line. Someone who had a bad experience is much more likely to leave a bad review than someone who had a great experience is to leave a good one.
There are no secrets! You cannot HIDE!
I coached them to never underestimate the power of FIRST IMPRESSIONS. The first LOOK is essential. As they drive on to the property you are evaluating the Motel 6 sign, lighting, parking lot stripes painted or not, landscaping, cleanliness of parking lot, glass front door clean or not, reception area, case of ’things to to’ flyers and what the person behind the counter is wearing, how they are groomed and what facial expression they have.
The first FACE they see sets the tone. When they guest enters the reception area it is showtime! It is time to switch on the energy and look like you are excited they arrived and CHOSEN to stay at your property! Guests respond to the energy of the face, the look in their eyes and eye contact.
The first WORDS are essential and how they are delivered with or with out energy and enthusiasm. Do they say anything to engage first? Do they say ‘checking in” or may I help you? How about, ‘Welcome to Motel 6, we left the light on for you, I am glad you are here!’ said with a big smile on their face and an engaging tone of voice. The goal is to make an emotional connection with the guest immediately. Make them feel good first, then ask a basic question like, ‘Do you already have a reservation? Where are you coming in from?’ This also applies to using the phone for incoming calls or from guests on the property who call the office to report an issue.
One often overlooked items is the first SMELL! I read over 100 reviews, both good and bad and this came up over and over. The moment of truth in the hotel business is when you first open the door! At Motel 6 the old rooms have carpet and since they are the original pet friendly hotel and the demographic of the guests is more likely to smoke it is not a good combination! The first whiff as you enter is very telling. It is make or break in a moment. With the renovated rooms it is much easier to control.
How can you apply the impact of a first impression on your business model? I suggest to take an fresh look at first LOOK, FACE, WORDS and SMELL. Maybe you need to hire a few people you do not know to check or a secret shopper service to give you a report. Do not settle for average. You have just a few seconds to make a great first impression and it can be very difficult to change it. You can apply this advice to most business’s and personal interactions. My oldest son just turned 16 and it is the same advice I gave him as he meets new people and enters the dating world.Read More
Does that sound familiar? I had someone in my audience recently say; “Chip, I know what to do to get back in shape, I just don’t feel like it! What do I do?” I told her she must first get a crystal clear, compelling, emotional, urgent reason to take action now to get back in shape. Why is it something you MUST do right now?
She said it resonated with her when I mentioned in my program that the best gift she can give her family is to take great care of herself. She needs put herself first more often. She had not been doing that for many years she said and it impacted not only her physical appearance but her energy level, stress level and the example she was setting for her kids. Those are compelling reasons!Read More
In this “PC” world we live in sometimes people dance around the truth and what is the reality of the current situation. Most of the people I have helped make a change in their lives did it quickly. They made a TRUE decision based on confronting the brutal facts of the moment. Master Jim Rohn told me that “disgust can be a powerful motivator!” Sometimes a little self-reflection on what is really happening can lead you to that moment of disgust.
I have successfully used video to promote my services since I was sending them out on video tapes over 20 years ago. What a hassle that was! Now with the ability to create quality videos very affordably and share with potential customers for virtually nothing on the web I am so surprised how many businesses do not have a compelling video on their web site. It is EASY to do. Stop delaying if you do not have one. You can have it done quickly. Remember done is better than perfect! You can always make it better.
With the help of Primeau Productions who I have worked with for my entire career, I just completed my new demo video. I would love to get your feedback on what we put together. It will also give you some ideas how to make your video more effective. Your’s will be different than mine because of my unique business model mine is 10 minutes long. I suggest for most, the video should be under 90 seconds. Will anyone really read all the text you have on your site?
Anyone watching should have the reaction –
“I get it. I understand what you do, who you are, why you are qualified and how you can help me.!”
Your video may simply be pictures and a voice over done with a program like PowerPoint. With the quality of the cameras on the new smart phones you can do it with that perhaps and simple video editing program like iMovie. Important to use an external microphone that hooks into your phone or video camera for great sound!
Add quality, sincere and compelling customer testimonials telling your story. Have a few short ones in your 90 second video and have a separate video(s) with longer testimonials documenting the success of working with that customer. Include before and after pictures if appropriate. Take pictures WITH the customer and you and your team who worked on the project! Use qualitative feel good stories and quantitative hard data of how successful the relationship is. Watch my demo here to get an idea what I mean.
Could you add a series of videos like I did no my YouTube channel sharing your unique knowledge? Check out that link to see Chip’t Tip’s. How about how to use your product or service? How to install it? How to maintain it? How to easily fix common problems? How to properly learn how to use it with tutorials? Highlight uniques services you offer and why people hire you. There are endless possibilities using videos to promote your businessRead More
Our youngest Lucas just turned 11. For our other kids that milestone means you get a phone. He is of course excited and has been looking forward to it. My wife is due for an upgrade to the iPhone 6 so he will get her old phone. Lucas and I attended a 4 night course at our church on his moving to adolescence an on to middle school. At the final class tonight they shared an idea I wish we would have heard before and implemented with our older kids now 15 and 17 .
It is a Cell Phone Agreement with the child to place clear limits on usage. A simple search will produce many options for you and here is the one we are using. Both the parent and the child sign it so their is clarity up front. The goal is for them to have unlimited access and zero restrictions by the time they leave the house. The reality is they are not ready to have unrestricted access at a young age. The same applies for tablets. What limits do you put on your children?
One key item to establish is what time the phone will be out of their hands and out of their room. Having a break – that is huge when they are young! Some kids are getting a iPad at 3 and a phone at 5! Very important to get clarity on up front. Of course they will whine that their friends don’t have to do that! As they grow up you can adjust the agreement and they gain more freedom.
The agreement states – For now, what you do on your phone is not private. To help you make wise decisions we will have access to the following….Lucas is 11 and needs the guidance that this agreement will provide. I like that the agreement states they cannot delete their internet history or texts and they understand you will check them weekly. Make it clear they will not get in trouble for something “inappropriate” that someone sends to them. They are not responsible for what they receive.
With summer break rapidly approaching I also want to continue to be the parent to limit their time on game consoles like XBOX or PS3. What limits do you put on games? Those games are amazing on a big screen and it is easy for 30 minutes to turn into three hours. I just did a search about getting a timer to somehow limit it. I found something amazing I did not knew was an option. On the XBOX site they give simple instructions to manage access for how long each person can play per day or per week! Isn’t that fantastic! It will be much easier than keeping track of where they are and telling them to get off. You will find the information here.
I think the phones, tablets and game consoles are addictive and getting more so every year. This generation is plugged in too much and many lack basic personal relationship skills. The new virtual reality headset from Oculus is now available and as it develops it will be another game changer. The games will only get more immersive and addictive. Consider how much access your kids have to this technology and start as early as possible!
My wife Miryana and I are celebrating our 20th anniversary soon. As I think back to my younger years, I remember the great advice that my dad gave me. He always told me to do the things that Miryana and I loved to do before we settle down and have children. I have followed his advice consistently throughout the years. My relationship with my wife is essential, because one day the 3 kids will leave home and it will be just be the two of us.Read More
A man approached me with a parenting tip after a recent event. I had talked about the value of taking the chance to try new things and be willing to make mistakes in your life to get ahead. I said that anything worth doing well, is worth taking the time and effort to do POORLY first. Any skill that you eventually master or do very well, you likely do poorly at first. You keep deliberately practicing, getting quality coaching and over time, you learn to do it very well.
Too many, especially kids, try something the first time, do not meet with immediate success and quit. They never try again. This often happens because kids are over praised for being fantastic and special their whole lives. They are not good at dealing with failure and frustration. Sometimes kids who sail through high school with straight A’s get there first B in college and feel like a failure. I believe we need to encourage “non-permanent” mistakes. Try something new and be able to come back home, regroup, lick your wounds, suck it up and try again.
This man agreed with that philosophy and gave me a nugget I had not considered. He said he coaches his kids to make sure they avoid permanent mistakes. Some are obvious: breaking the law, teen pregnancy, ear spacers, driving under the influence accidents, starting to smoke/take meth/cocaine/heroin or other drugs, drinking excessively, permanent facial make-up tattoos, piercings in non-conventional areas, eating a donut a day not an apple, drunk facial tattoos.
There is a show called Ink Masters which had an episode on permanent mistakes. I love the byline – Tattoos are forever and so are the mistakes! If you want to see for yourself, here are three links to some hideous examples, One, Two and Three. As you will see are there are some very poor spellers out there and people with terrible judgment. Evidently many tattoo artists are not aware that there is a difference between your and you’re.
Some permanent mistakes are a little more subtle. My friend Waldo Waldman told me his wife had a good friend die of a stroke at age 49. He had no life insurance in place for his wife and 2 children. That is a totally avoidable permanent mistake that will negatively impact his family forever.
What about the couple how makes a decision early on to not put any money away for long term savings or their kids college tuition? That is a permanent mistake that you have a difficult time recovering from in the future. Maybe that is way 25% of people think their best chance to build wealth is by playing the lottery! Of course almost all take the lump sum payment instead of the 20 year annuity payment. What happens? It ruins many of their live because the did not have the mindset it takes to handle that windfall.
What about people who make the decision to not take care of themselves, eat poorly and do not exercise. Many of the eventual problems they run into we call “diseases”. My thought is if you GAVE IT TO YOURSELF, it is not a disease. Did you know that Preventable illness makes up approximately 80% of the burden of illness and 90% of all healthcare costs. Preventable illnesses account for eight of the nine leading categories of death.
Alert – if you have Type II diabetes you gave it to yourself! It is totally reversible and avoidable in the first place. Did you know that 95% of diabetics are Type II, 1 in 11 Americans have it and that a million more in the USA are diagnosed and it every year.
What about heart disease? Again, it is a preventable illness. These are examples of permanent mistakes and you can take action to reverse. I see people like this in the gym all the time. They spent their entire life not taking care of themselves thinking ONE DAY I will get around to it and they never do. Then they wake one day and look in the mirror in horror. “I have to do something.”
In my research for this blog, I read about the MTV show TEEN MOMS. A article mentioned that of the teen moms on the show almost all had tattoos also. That got me thinking. If you make one permanent mistake does that make you more likely to keep making them?
What about the man who commits his first crime and goes to jail? Are they more likely to get that tattoo, try drugs and steal again? I think so. What about the girl who gets that tattoo on spring break? Is that next potential permanent mistake easier to make? Once you start down that path it must seem easier to keep going. What do you think? What are other permanent mistakes to avoid?
Leaders – what is your routine the first 5 minutes in the door? Do you head straight to your office? How you spend the first 5 minutes can ignite the fire in your team if you know what you are doing. Sometimes leaders are so focused on putting out fires they forget how to light them. How can y0u change the energy quickly?
I recommend the first five minutes you connect and engage your team – face to face with those close by and virtually with those working remotely.
Seek them out and ask them to tell you something good! What are they excited about?
What is their focus for the day? What will they accomplish today? How can you help?
Ask about their kids and out of the office activities. Engage and show sincere interest.
Seek opportunities to praise them for the specific things they are doing well. Why are you proud of them? If they are virtual it could be a quick Skype call, phone call, email or text.
Remember it not just what you say but HOW YOU SAY IT! The tone of your voice, look in your eye and sometimes physical connection with a high five, fist bump or pat on the back. Why is this crucial? Because sometimes people come in with a bad attitude and you can help turn it around with your energy. Yours should be contagious!
Do you want a simple way to check your energy level? Get a check up by using your Smart Phone and the voice recorder. Just click record and put it in your pocket. That takes some guts! What takes even more guts is to LISTEN to it! I recommend you do a “check-up” every month. BONUS TIP – the next time you hold a formal meeting to talk to your team set up a tripod and video tape yourself! You may be shocked at what you see. Some think they are the “dispenser of enthusiasm” and they sound more like Eeyore!
You might have a team of 10 or perhaps hundreds or thousands. If you have many, start with your direct reports and them have them duplicate the same strategy down the line. How much is this strategy a departure from what you normally do it? You know it is easy to get caught up in your office and have the best of intentions to get out but it never happens. Start the first 5 before you get to your office.
Another way to accomplish the same thing in a group is with a quick, stand up 5 minute HUDDLE. You can watch a short video here how to make that huddle great. Test it for a month to see if it works for you. If you want extra-credit, try the First 5/Last 5 strategy. As you may have guessed, connect and engage in the last 5 minutes of the day. Repeat the same process. Start this simple discipline today and reap the benefits!Read More